Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email, phone number, address, and payment details when you create an account or book a service. We also collect usage data and device information to improve our platform.

2. How We Use Your Information

• • To provide and maintain our services
• • To process bookings and payments
• • To communicate with you about services and updates
• • To improve our platform and user experience
• • To ensure safety and prevent fraud
• • To comply with legal obligations

3. Information Sharing

We share your information with service providers assigned to your bookings (name, address, phone number). We do not sell your personal data to third parties. We may share data with payment processors, analytics providers, and law enforcement when required.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

• • Access and download your personal data
• • Request correction of inaccurate data
• • Request deletion of your account and data
• • Opt out of marketing communications
• • Withdraw consent at any time

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage cookie preferences in your browser settings.

7. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at privacy@urbanpro.com or write to us at our registered office address.